Service Department

December 04 2018, Park Avenue Volvo

Service Department

Welcome to Park Avenue Volvo Cars Brossard Service Department

Our professional team of experienced Volvo Certified Service Consultants and Volvo Trained Service Technicians are here to assist you. Trust your Volvo to people who know it best!

We aim to fix it right the first time! At Park Avenue Volvo Cars Brossard we have the latest diagnostic tools and repair techniques, authorized and approved by Volvo. Bring your vehicle to us and see for yourself.

If you have any comments, questions or concerns our skilled staff would be happy to assist you. At Park Avenue Volvo Cars Brossard we are here to exceed your expectations, every time!

Did you Know? We have a Lifetime Replacement Parts and Labour Warranty

CUSTOMER OFFER

To further enhance the Volvo ownership experience, Volvo Cars of Canada Corp. is offering the Volvo Lifetime Replacement Parts & Labour Warranty. Volvo warrants to the original retail purchaser of each new genuine Volvo replacement part (excluding accessories and consumable parts as listed below) that such part installed at an authorized Volvo retailer will be free from defects in material or workmanship. This would exclude any defects caused by outside influence. Coverage under the Lifetime Replacement Parts & Labour Warranty includes the labour to replace the covered replacement part. This warranty is non-transferable.

COVERAGE

Beginning with repairs dated on or after September 15, 2015, the original retail purchaser of a new genuine Volvo replacement part purchased and installed at an authorized Volvo retailer will be eligible for the Volvo Lifetime Replacement Parts & Labour Warranty. Parts and labour coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed at an authorized Volvo retailer. Parts sold over the counter that are not installed by an authorized Volvo retailer are covered by Volvo's one-year parts only warranty. As part of the vehicle's normal service and maintenance requirements, certain parts need to be replaced due to wear and tear. Those parts are excluded from the Volvo Lifetime Replacement Parts & Labour Warranty. These parts include, but may not be limited to, the following:

  • Batteries
  • Batteries for remote keyless entry
  • Belts
  • Brake Pads
  • Bulbs
  • Clutch Lining
  • Filters
  • Floor Mats
  • Fuses
  • Rotors (excluding run out)
  • Spark Plugs
  • Timing Belts
  • Upholstery/rugs
  • Wiper blades
  • Tires (See Tire manufacturers warranty)

Parts installed as part of a collision repair performed by a Certified Volvo Body Shop and/or Non-certified Body Shop are not covered by the Volvo Lifetime Replacement Parts & Labour Warranty.

CUSTOMER RESPONSIBILITY

When requesting warranty repairs on replacement parts, the purchaser must present evidence of purchase and installation (sales ticket or Repair Order showing payment to an authorized Volvo retailer in North America) during normal business hours. The Volvo retailer should keep a copy of the customer's documentation with the Repair Order as support. Warranty repairs must be made only by an authorized Volvo retailer in North America.

Learn More

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