We had previously experienced a few unpleasant situations at Uptown Volvo in Mont-Royal and had actually decided to purchase another brand of vehicle because of those experiences. After visiting a few other dealerships, we decided to give Volvo one last chance, this time at Volvo Brossard. And we are so glad we did.
The experience was completely different from the start. We were assisted by Vicki, who provided outstanding service throughout the entire process. She was attentive, patient, and took the time to answer all of our questions without ever making us feel dismissed. We truly felt we were in great hands with her.
Thanks to Vicki and the excellent experience at Volvo Brossard, we decided to purchase our latest vehicle there. The whole process was smooth, stress-free, and genuinely enjoyable.
Thank you, Vicki, for your exceptional service!
I bought an XC60 B5 Volvo a couple of weeks ago here, service was amazing from the start. From the moment I was introduced to Vicky Larouche, I was well served. She has experience and knows what she is talking about. They took back my Audi Q5 that was due in December and finalized everything. She found the exact car I was looking for, Gris Platine Métallique exterior and cuir blond interior, perfect. All transactions went really well and so did the "livraison" ceremony!!! I realized something went I got home, pertaining to the bagage cover and after reviewing it with Vicky she took care of it, thanks again Vicky. Thank you to Park Avenue Volvo Brossard and Vicky Larouche for great service!!
Hélène
recently bought a used Volvo V60, and the previous owner had misplaced the locking nut for the mags. My girlfriend showed up at the Volvo Brossard drive-through, and the team immediately took great care of her. The staff was incredibly professional, helpful, and kind throughout the whole process.
They went above and beyond — even managed to find a replacement locking nut from a used vehicle, and didn’t charge a fortune for it. It’s rare these days to find this level of customer service and honesty at a dealership.
Really happy with the experience and the way we were treated. Big thanks to the Volvo Brossard team! Highly recommend them. 🚗
We have a new XC 60 Volvo Hybrid from Park Avenue Volvo. We have had a terrific experience with Fiona who demonstrated knowledge, understanding and professionalism! We have owned many Volvo cars and she never put pressure on us which we truly appreciated. Fiona was extremely helpful and paid great attention to details. We are very happy with our car and with our experience at Park Avenue Volvo.
It seems Volvo Brossard has swapped out an entire new crew at the service department. The service I received was night and day comparing to two years ago my last visit (from meh to wow). Luc has been extremely polite. He took his time explaining my service details and made me feel like Volvo values me as a client. The level of professionalism has well surpassed Lexus and Mercedes. Luc makes my visit enjoyable at dealership again.
